Survey - How do i remove "This Survey is in regards to...." notification ?

[Jay88]

As you see on Screenshot on all our "NPS" on Incident they get this Notifiication saying "This survey is in regards to INCxxxx" I want that deactivated on my surveys.

How do I do that ?

Thanx in advance

[Deepthi25]

HI Steven,

I have followed the same and given filter in customer updates records but I could not find any record please suggest

I have to add short description of the ticket as mentioned below, but it should be only available to incident not for other tables.

Please let me know where I have to modify this.

[antin_s]

Hi Jonas,

Following lines from 'assessment_take2' UI page shows the message. You may add another condition or comment these lines to get rid of the alert.

<j2:if test="$[GlideMobileExtensions.getDeviceType() == 'doctype']">

<div class="notification notification-info">

$[gs.getMessage('This {0} is in regards to {1}: ', msgArr)]

<a onClick="openTaskOverlay(event)" class="related-task-link">${gs.getMessage('${task_record}')}</a>

<button data-dismiss="alert" class="btn btn-icon close icon-cross">

<span class="sr-only">Close</span>

</button>

</div>

</j2:if>

Please remember that when you modify these OOB scripts, upgrades will skip the customer modified scripts.

Thanks
Antin

[Deepthi25]

I have to add short description of the ticket as mentioned below, but it should be only available to incident not for other tables.

Please let me know where I have to modify this.

[cicgordy]

Hi have you solved this? If so any suggestions? I need to do this too! Thanks