Survey User Invite notification is not triggering
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04-27-2023 09:48 PM
Hi
I have created a simple survey to be triggered when an incident state changes to resolved.
The survey gets generated when the trigger condition is met.
However, the email notification is not working - I have checked the email logs and cannot see the survey email getting generated.
Name: Survey User Invite
Table: asmt_assessment_instance
Category: Assessment
I have added the screenshot for the When to Send and Who will receive tabs.
Please advice why the email is not getting triggered.
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