Survey will be trigger at the end of each month
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08-21-2023 11:42 AM - edited 08-21-2023 11:44 AM
Hello,
We have a requirement that the Survey will be goes out to VIP's at the end of each month with out any incident or request closed conditions. I have created survey and notification but unable to insert the event getting error attached screenshot. Could you please help me on this.
Thanks in advance

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08-21-2023 12:45 PM
The trigger is based on event or a condition.
Attached error message seems to me that you have selected the event is fired option and then trying to change the condition.
can you show more from the “when” tab?
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08-24-2023 03:25 AM