Survey will be trigger at the end of each month

Servicenow de11
Tera Contributor

Hello,

 

We have a requirement that the Survey will be goes out to VIP's at the end of each month with out any incident or request closed conditions. I have created survey and notification but unable to insert the event  getting error attached screenshot. Could you please help me on this.

Thanks in advance

 

 

2 REPLIES 2

Community Alums
Not applicable

The trigger is based on event or a condition.

 

Attached error message seems to me that you have selected the event is fired option and then trying to change the condition.

 

can you show more from the “when” tab?

Hello Kamilsson,

I have attached screenshot for when to send tab

Thanks