Flow designer

[User267]

There is variable call Name in my service catalog item. 

Name is reference field. 

Flow conditions:

In name field whoever user is there, that user manager is 1st approval.

And next assignment group is 2nd approval.

Require flow designer for this.

[Community Alums]

Hello @User267 ,

First you need to check if user has manager or not if user(name) has manager then send approval,then if manager approves approval then ask for second approval to assignment group.

Please refer attached image of flow designer ,Modify as per your inputs.

Thanks!

[SwarnadeepNandy]

Hello @User267,

Steps to design a flow in ServiceNow.

One step is to create a new flow that is triggered by the creation or update of a service catalog item. You can do this by navigating to Flow Designer > Designer and clicking the + New button. Then, you can give a name to the flow, select the Created or Updated trigger, and choose the table t...

Another step is to add an approval action that assigns the approval to the manager of the user selected in the name field. You can do this by clicking the + button on the flow canvas and selecting the Approval action. Then, you can configure the approval action by setting the Approval Type to User, dragging the Name ...

A third step is to add another approval action that assigns the approval to the next assignment group. You can do this by clicking the + button on the flow canvas and selecting the Approval action again. Then, you can configure the approval action by setting the Approval Type to Group, choosing the grou...

A fourth step is to add any other actions or logic that you want to perform after the approvals are completed. For example, you can add a Notification action to send an email to the requester or a Script action ...

A fifth step is to save and test your flow. You can do this by clicking the Save button on the flow toolbar and then clicking the Test button. Then, you can select a record from the table that contains the service catalog item and run the flow on it. You can check the status and results of the flow execution by clicking the Execution Details button.

Hope this helps.

Kind Regards,

Swarnadeep Nandy