The CreatorCon Call for Content is officially open! Get started here.

Switch dashboard version

Kishor O
Tera Sage

Hi team,

I have modified oob dashboard and I want to switch to oob version.

How can I achieve this, any suggestion?

1 ACCEPTED SOLUTION

@Kishor O ,

 

Seems like we don't have direct way to restore them(if you delete widget from the dashboard), could try below options

1)Go to sys_update history table and look for dashboard grid canvas pan and try to revert to previous version (make sure you find appropriate record before revert) if this wouldn't work

2)Since its OOB dashboard, refer the dashboard in the lower instance (dev or QA) and add the same widegt and layout in the Prod.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

5 REPLIES 5

Hemanth M1
Giga Sage
Giga Sage

Hi @Kishor O ,

 

Have you tried this under , pa_dashboards.list>open the dashbord>versions>revert to previous OOB version 

HemanthM1_0-1692002980934.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1 I tried this it is not showing any records under version tab.

KishorO_0-1692004961344.png

 

@Kishor O ,

 

Seems like we don't have direct way to restore them(if you delete widget from the dashboard), could try below options

1)Go to sys_update history table and look for dashboard grid canvas pan and try to revert to previous version (make sure you find appropriate record before revert) if this wouldn't work

2)Since its OOB dashboard, refer the dashboard in the lower instance (dev or QA) and add the same widegt and layout in the Prod.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Mohith Devatte
Tera Sage
Tera Sage

hello @Kishor O ,

Did you make changes in dashboard or widget inside the dashboard ?

Because if you have changed the widget you have to check the widget versions 

 

Hope this helps 

Mark my answer correct if this helps you 

Thanks