Adding a new field to CAB workbench agenda item view

hemali1
Kilo Contributor

I am trying to add a field to the agenda item view in the planning tab of the cab workbench so that it mirrors the fields of the planning tab in  the change form. Currently it displays all the OOB fields. We have added a field in the change form in planning form which is not reflected in the workbench.

I found that the portal page widge: CAB Workbench - Change Tab is the source of this but not sure if I should modify the widget or any other datasource acting behind it.  

Any help on this would be appreciated.

1 ACCEPTED SOLUTION

Michael Ritchie
ServiceNow Employee
ServiceNow Employee

The CAB workbench displays the "cab_workbench" view of the change form.   It sounds like you edited the default view but you didn't edit the cab_workbench view with the custom field.   Either in Form Design or form layout, choose the cab_workbench view, select the Planning section, and edit that with your field.



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3 REPLIES 3

Michael Ritchie
ServiceNow Employee
ServiceNow Employee

The CAB workbench displays the "cab_workbench" view of the change form.   It sounds like you edited the default view but you didn't edit the cab_workbench view with the custom field.   Either in Form Design or form layout, choose the cab_workbench view, select the Planning section, and edit that with your field.



Please mark this post helpful or the correct answer so others can benefit of the answer.


we just did a clone last week so both dev and prod are identical and yet i can edit the workbench form design in DEV but i can't do it in Prod, everything is locked.  why is that?   i know i can put everything in an update set and move it i'm just curious why locked in one and not the other.

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