Sys id in List view issue

[maboopathi]

Hi all,

when I open enhancement table, in the list view I can see the sys id of the product instead of display name. I have attached the screenshot. How do I fix this?

[Tanushree Maiti · Accepted solution]

Hi @maboopathi 

1) The field pointing to the product might not have a primary display value assigned in the dictionary.

• Navigate to the table that holds the product information (in Your target table i.e enhanceent).
• Right-click the field label on the form and select Personalize Dictionary.
• Check the Display box so that it is set to true. (Note: Only one field per table can have the Display flag set to true).
• Save the record

2) If the display name works on the form but shows as a sys_id in the lookup list, you will need to modify the view specifically assigned to references.

1. In the application navigator, search for and select System UI > Views.
2. Search for and select the view named sys_ref_list.
3. Under the Lists tab, find and open the record for your table.
4. Under related lists, find List Elements and edit/add the fields you want to display

3) Clear the instance cache by  typing cache.do in your application navigator filter and enter