The record is created successfully, but I cannot see the contents on the Service Portal.

[Daiki2]

We have created a customized table that inherits from the task table
I would like to be able to see the details of a request in Request Summary > My Request when a non-authorized user creates a request.

However, when a non-privileged user creates a record using the Record Producer from the Service Portal, I get the error message "Sorry, either the data don't exist or you don't have the access.

The record is created successfully, but I cannot see the contents on the Service Portal.

Is there any solution?

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[Pranesh072]

Can you share some screenshots 

[Daiki2]

Thank you for your reply!!

Thank you for your confirmation.

[Pranesh072]

So you are using the record producer to create a record and after the submission the user maybe redirecting to created record.

But as you said user dont have access to that table, so they are getting this error on portal.

Can you check if that user can access the created record on native?

[Daiki2]

I couldn't access the records created natively.
However, I was able to browse by giving the user a role that can read the custom table !!!!!

Ultimately, do I have to give the user a role to load the custom table in order to see the details of the custom table record in the service portal?