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06-10-2025 09:48 PM
HI All,
We are using Saviynt integration in that in i need to send RITM link .We are using the workflow to send the payload to Saviynt teams , can you guide me how to write the script to send the current RITM number and RITM link in the workflow.
Thanks and Regards,
Chandan patra
Solved! Go to Solution.
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06-10-2025 10:26 PM
@Community Alums
use this to form the link and send in the payload wherever you want
I assume your workflow is running on RITM table
var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + 'sc_req_item' + '.do?sys_id=' + current.sys_id + '">' + current.number + '</a>';
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-10-2025 09:54 PM
@Community Alums
so what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-10-2025 10:00 PM
using workflow.scratchpad.vnumber = current.number;
In this script i am getting current RITM number but i am not create the RITM link to send in the payload or body.
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06-10-2025 10:26 PM
@Community Alums
use this to form the link and send in the payload wherever you want
I assume your workflow is running on RITM table
var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + 'sc_req_item' + '.do?sys_id=' + current.sys_id + '">' + current.number + '</a>';
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-12-2025 01:09 AM
@Ankur Bawiskar :while putting logs in the workflow:
I am Geeting output in the logs : like :
test_123<a href="https://s32uat.service-now.com/nav_to.do?uri=sc_req_item.do?sys_id=37c2541a87466e1013a7cae20cbb35e2">RITM0041256</a>
Can you help me to get the correct output
Thanks,
Chandan
