To show/hide incidents to the watch list and group list people.

[Poorva Bhawsar]

Hi Community,

I have a xyz checkbox, when this checkbox is checked, watch list and group list fields are mandatory. Whatever users and groups are added over there those users and groups should be able to see those incidents. For other users and groups who are not added into these fields shouldn't be able to see these incidents.

var user = gs.getUser();

var userIsInWatchlist = false;

answer = false;

var watchlistArray = current.watch_list.toString().split(',');

for (var i = 0; i < watchlistArray.length; i++) {

    if (user.isMemberOf(watchlistArray[i].trim())) {

        userIsInWatchlist = true;

        break;

    }

}

if ((userIsInWatchlist)) {

    answer = true;

}

I tried something like this but its not working.

Thanks

[Sohail Khilji]

Hi @Poorva Bhawsar ,

Few questions !

1. Every time assignment group gets changed new members should be added to watch list ?

2. i,e. You want incident to be visible only to the watch list memebers ?

Suggestion :

1. In this case you need to create a busness rule which runs everytime to add the new assignment group members to watch list (to append or overwrite is based on business need).

2. Create a ACL to make incident visible only to members in watchlist field.

[Poorva Bhawsar]

1. No, i have a checkbox field which is only visible to a specific group, so when that checkbox is checked, it will make watch list and group list fields mandatory. So, whatever users and groups gets added over there, those incidents should be visible to them.

2. Assignment group will not change, because write access would be there only to this group if that checkbox is checked.