Transaction Cancelled in flow designer

[sainath3]

Hi Team,

I am experiencing a challenge with Flow Designer. We have created a flow that includes several sub-flows and actions, and it runs from Script Includes.

The code and design are the same in both Dev and PROD environments, but in PROD, when we run the flow, it shows as cancelled, and the logs indicate "Transaction cancelled."

below is from PROD:

I've noticed that the area highlighted in yellow above is taking more time.

Dev:

Could you please assist me?

Can you suggest alternatives besides increasing the run time?

[Ankur Bawiskar]

@sainath3 

is subflow getting timed out?

Since production will have huge data this issue might come.

To handle this you need to revisit the entire logic and test that new logic in DEV, TEST

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sainath3]

Thanks for quick reply.

In subflow it is showing Cancelled & logs shows "Transaction cancelled " 

• both Dev & PROD are same version as "Yokohama".
• I exported the same data set from PROD & tried in Dev. same result
• Same configurations in both Dev & PROD.

[GlideFather]

Hi @sainath3,

• are you using the same data set in DEV and PROD? to have the same conditions results etc...
  • If possible, export the PROD data or re-create similar one in anonymised regime and then retry in DEV.
• is PROD and DEV in the same upgrade version?
• all the impacted configurations in same version?
  • e.g. DEV is newer than PROD

[sainath3]

Thanks for Quick reply.

• both Dev & PROD are same version as "Yokohama".
• I did the same what you suggested like, I exported the same data set from PROD & tried in Dev. same result
• Same configurations in both Dev & PROD.