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Trigger Approval based on previous task closed in Flow Designer

Deepak Shaerma
Kilo Sage
Kilo Sage

Hi Community,

I have a requirement that, we have a catalog item and attached to a flow designer to fulfill the requirement. 
there are multiple steps in flow, 
1. Task is created 
2. Ask for approval
3. if approved --> submit catalog item request ---> create task --> update record
4. if reject --> same procedure with different values

My requirement is , i need to ask the approval based on the 1st task, if task is closed and assignment group in the task is A --> then approval goes to the specific user of that group, if it is approved repeat the steps... and same thing i need to do for all the groups, i have 20 groups... is there any script method to call in flowdesigner or call a subflow, any sugeestion

Thanks

7 REPLIES 7

"is there any simple method to do???"

 

See my earlier comment.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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@Deepak Shaerma 

 

I think you should go ahead with the approach suggested by @Mark Roethof in that case. Give it a try and let us know if you need any assistance.


Please mark this response as correct and helpful if it assisted you with your question.

Thank you, @Mark Roethof 

 

I appreciate your assistance in helping me learn how to use Decision Builder. I am grateful for your guidance and expertise.