Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Trigger Approval based on previous task closed in Flow Designer

Deepak Shaerma
Mega Sage

Hi Community,

I have a requirement that, we have a catalog item and attached to a flow designer to fulfill the requirement. 
there are multiple steps in flow, 
1. Task is created 
2. Ask for approval
3. if approved --> submit catalog item request ---> create task --> update record
4. if reject --> same procedure with different values

My requirement is , i need to ask the approval based on the 1st task, if task is closed and assignment group in the task is A --> then approval goes to the specific user of that group, if it is approved repeat the steps... and same thing i need to do for all the groups, i have 20 groups... is there any script method to call in flowdesigner or call a subflow, any sugeestion

Thanks

7 REPLIES 7

"is there any simple method to do???"

 

See my earlier comment.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

@Deepak Shaerma 

 

I think you should go ahead with the approach suggested by @Mark Roethof in that case. Give it a try and let us know if you need any assistance.

Thanks and Regards
Amit Verma

Thank you, @Mark Roethof 

 

I appreciate your assistance in helping me learn how to use Decision Builder. I am grateful for your guidance and expertise.