Trigger Approval based on previous task closed in Flow Designer
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07-20-2024 10:21 PM
Hi Community,
I have a requirement that, we have a catalog item and attached to a flow designer to fulfill the requirement.
there are multiple steps in flow,
1. Task is created
2. Ask for approval
3. if approved --> submit catalog item request ---> create task --> update record
4. if reject --> same procedure with different values
My requirement is , i need to ask the approval based on the 1st task, if task is closed and assignment group in the task is A --> then approval goes to the specific user of that group, if it is approved repeat the steps... and same thing i need to do for all the groups, i have 20 groups... is there any script method to call in flowdesigner or call a subflow, any sugeestion
Thanks

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07-22-2024 12:38 PM
"is there any simple method to do???"
See my earlier comment.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-22-2024 09:26 PM
I think you should go ahead with the approach suggested by @Mark Roethof in that case. Give it a try and let us know if you need any assistance.
Please mark this response as correct and helpful if it assisted you with your question.
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07-23-2024 09:19 AM
Thank you, @Mark Roethof
I appreciate your assistance in helping me learn how to use Decision Builder. I am grateful for your guidance and expertise.