Hi Experts, I don't have much knowledge on scripting. We have a requirement for change module in which based on planned start date and time phase should be automatically moved from schedule to implement. In order to achieve this, I need build a scr...
I will be installing the High security plug-in + update a few hundred custom ACL. It was suggested as a back out plan to do a fix forward instead of a restore? what's the difference. How does one prepare for a smooth 'fix forward'? Thanks
I have 2 users belong to same group and have same roles as well but the list view is different. why? view1 view2 PS: they didn't personalise that view
Fairly new to the SN platform, so apologies for what I imagine is a straightforward question...I am basically trying to create an ACL for the kb_cateogry Table for "create". I am trying to make it so only if the current user has the knowledge_admin r...
Hi all, Keyword/For text search does not seem to work on the interaction table. I.e. After searching for "test" in the image below, I'd expect IMS00000101 to appear (as the Short Description contains test).However, this is my result: Does anyone...
For my company they were asking to implementing servicenow can you guide what are the steps should I follow ?
Hi, I have a field which created under single line text and having below client script to only accept numbers plus a period to indicate as price.How do I round the value with 2 decimal point? And restrict them to only inputting 2 decimal point if use...
Requirement is to populate logged in user name. Wrote client script of onload function just to populate logged in user alert('welcome'); var us = g_user.userID; g_form.setValue('caller_id',us); even alert is not getting populated Any suggestions
one is XML Other way?
Hello, We have a record producer that has many variables of type attachment. We want for each field to accept more than one attachment. Is it technically possible to do so? Thanks
Hello, expert. I would like to use the critical incident map, but when I register an incident with a priority of 1 - critical, it does not show up in the map. What information does the critical incident map use to identify the location?
Hi , I want to make field read only after submitting the form through ui policy only for new record , can someone assist how to achieve this functionality Thanks Pavan
When i am creating a case via record producer, there is one field "Topic Details " of data type "Select Box" , I want to populate Short description on case level with the value entered in Topic Details. How can i populate Short description(which is o...
How to create RITM through script ?
Hi, I am working on a workflow where the manager of the user the request is for should become the approver. In the workflow, I have added an 'Approval - User' and in the approver's section under advanced I added a line that sets the answer to the use...
