Trying to get the group names in Assignment group variable which requested for belongs to

[raj99918]

Hi ,

Get list of groups thats Requested for belongs to in a catalog form variable called Assignment group I have written script include and onChnage catalog client as below but some how it's not setting the values in the refernce variable  and also am able to get the sys_ids's of all the groups from script include but its not setting it in the reference variable

Note: This is in scoped application not in Global scope

Script include:

var GroupsMembership = Class.create();

GroupsMembership.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    getGroups: function() {

        var groups = [];

        var user = this.getParameter('sysparm_userID');

        var gr = new GlideRecord('sys_user_grmember');

        gr.addQuery('user', user);

        gr.query();

        while (gr.next()) {

           groups.push(gr.group.sys_id);

        }

return 'sys_idIN' + groups;

    },

    type: 'GroupsMembership'

});

 ------------------------------------------

Onchange catalog client script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var gajax = new GlideAjax('GroupsMembership');

    gajax.addParam('sysparm_name','getGroups');

    gajax.addParam('sysparm_userID', newValue);

    gajax.getXML(getResults);

}

function getResults(response){

    var answer = response.responseXML.documentElement.getAttribute("answer");

var req = g_form.getValue('requested_for');

if(req !=''){

alert(answer);

   g_form.setValue('assignment_group', answer);

}

}

[Sumanth16]

Hi @raj99918 , 

Please refer to below thread:

https://www.servicenow.com/community/developer-forum/auto-populate-assignment-groups-for-requested-f...

https://www.servicenow.com/community/itom-forum/show-group-members-for-a-selected-user-on-a-catalog-...

Plz mark my solution as Accept, If you find it helpful.

Thanks & Regards,

Sumanth meda

[raj99918]

Hi @Sumanth16 Thanks but still no luck

[Vrushali Kolte]

Hello @raj99918 ,

In the SI function while returning sys_id of groups, remove the string 'sys_IIN' and replce it with -

return groups.join(',');

Also, in the client script try setting the value of reference field like -

 var groupSysIds = answer.split(',');
 g_form.setValue('assignment_group', groupSysIds.join(','));

Let me know if it works,

If my answer solves your issue, please mark it as Accepted✔️ and Helpful 👍!

[raj99918]

Hi @Vrushali Kolte  Thanks for the changes but still its not working it is showing all the group names instead of filter groups from requested user