Types of UpdateSet

[vodnalar26]

How many Types of Updates are there in ServiceNow?

[yashkamde]

Hello @vodnalar26 ,

I also reffered to to many articles and links for this, the key takeaway I found is :
ServiceNow has one true type of update set - the system update set that groups configuration changes for migration.

Also, the "local update sets" you see in the menu are simply the listing of those sets within your instance.

If my response helped mark as helpful and accept the solution.

[Dr Atul G- LNG]

Hi @vodnalar26 

https://www.servicenow.com/community/developer-articles/everything-you-need-to-know-about-using-upda...

https://www.servicenow.com/community/servicenow-ai-platform-forum/what-types-of-update-sets-are-pres...

[Tanushree Maiti]

Hi @vodnalar26 

Key Types of Updates in ServiceNow:

•  Update Set (Local): A group of configuration changes (tables, forms, scripts) captured in a development instance to be moved to testing/production.
• Batch Update Set : A mechanism to group multiple related update sets together to be committed simultaneously, ensuring dependency management.

Ref: for details : https://www.servicenow.com/community/developer-articles/everything-you-need-to-know-about-using-upda...!

[vaishali231]

hey @vodnalar26 

In ServiceNow, updates are primarily handled through Update Sets when we talk about moving configuration changes between instances.

There are two main update mechanisms in ServiceNow:

Platform Updates
These are system upgrades provided by ServiceNow, such as major releases, patches, and hotfixes. They update the core platform and may introduce new features, fixes, or changes. During upgrades, skipped changes can occur if there are conflicts with customizations.

Update Sets
Update Sets are used to capture and migrate configuration changes (not data) from one instance to another, such as from Dev to Test to Prod.

Within Update Sets, we commonly work with:

Local Update Sets: Created and captured in the source instance.

Retrieved Update Sets: Imported from another instance.

Merged or Batch Update Sets: Used to combine or group multiple update sets for deployment.

Important point:
Update Sets capture configuration changes like Business Rules, Client Scripts, UI Policies, Table changes, etc., but they do not capture transactional data such as Incident records or user data.

*************************************************************************************************************************************

If this response helps, please mark it as Accept as Solution and Helpful.

Doing so helps others in the community and encourages me to keep contributing.

Regards

Vaishali Singh