UI action button to populate the assignment group.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2022 09:54 PM
Hello,
We have a button on RITM table and once we click on it then ABC assignment group will populate automatically in the RITM assignment group. Please provide a code to achieve this functionality.
Thanks!!
- Labels:
-
Request Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2022 10:00 PM
Hey Surendra,
check this out
please mark helpful or correct 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2022 10:01 PM
Hi Surendra
In your UI Action use below logic to autopopulate assignment group on click of button.
current.assignment_group = 'groupsysid'; //modify field names accordingly.
current.update();
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2022 10:46 PM
Hi Rohila,
I have tried this script but not suceeded. Please help to achieve this.
Thanks!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2022 11:36 PM
Can you share few screenshots on how your ui action is configured.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP