Ui actions to send an email

[nehas]

Hello community,

I have an requirement in which i have to create an button using ui actions which is visible only when an particular sub-category is selected and on clicking the button an email should be sent to the client.

Please provide me with some suggestions to solve by requirement

[sachin_namjoshi]

Please check below for solutions

Send Email In UI Action

How can I generate a notification from a UI action button?

Regards,

Sachin

[nehas]

i have seen those threads and created mine in the same way but here its not working.

[Ashutosh Munot1]

Hi Nagasri,

1) Have you created all the events and notification on the same table where this UI Action is?

2) How you coded it. If you show your code it will be good.

Thank you,

Ashutosh Munot

Please Hit Correct, Helpful or like,if you are satisfied with this response.

[nehas]

Hi,

I have created an event and both ui actions and notifications on incident table itself. Here is my script

(function runMailScript(current, template, email, email_action, event) {

template.print('<p><font size="4" color="#808080" face="helvetica"><strong>' + gs.getMessage('Summary details') + '</strong></font></p>');

template.print('<p><font size="3" color="#808080" face="helvetica">' +

    gs.getMessage('Opened By') + ': ' + gs.getMessage('${opened_by}') + '</font></p>');

template.print('<p><font size="3" color="#808080" face="helvetica">' +

  gs.getMessage('Short description') + ': ' + gs.getMessage('${short_description}') + '</font></p>');

template.print('<p><font size="3" color="#808080" face="helvetica">' +

    gs.getMessage('Email address') + ': ' + gs.getMessage('${u_original_email}') + '</font></p>');

})(current,   template, email, email_action, event);

[Ashutosh Munot1]

Hi Nagasri,

Instead of this:

gs.getMessage('Opened By') + ': ' + gs.getMessage('${opened_by}'); // What is this i didnt get this, can you tell me?

try this:

gs.getMessage('Opened By') + ': ' + gs.getMessage('opened_by');