Types of client scripts with example.
Client scripts with example.
Forum Posts
How can we report on cmdb_items that have no relationship to other cmdb_items?
How can we report on cmdb_items that have no relationship to other cmdb_items?
Best Practice to Create multiple hardware assets in ServiceNow
Hello All, What is the best practice to create assets specifically multiple assets? 1. Using the form view - we can only create 1 asset at a time. 2. Using the list view - by default this option is not available. I have tried to modify the list contr...
Display Logged in User Name in "Rich Text label" Html variable on Portal
Hello Everyone, I want to display logged in user name on the Catalog item, saying "Welcome Username". I want to use HTML to achieve this. So, I have created a Rich Text Variable on the catalog item and in its source code i tried below codes but none ...
Resolved! 'Is one of' filter to use in reference field
Hi,Is there a way to use a filter query similar to 'is one of' for reference field. 'Is one of' is not available for reference field. I know you can use 'OR' operator but if we're talking about 100 values, this could be a bit tedious.Thanks.
Resolved! Hide a category in service portal based on role
I want to hide a category 'Can we help you?' for all end users in service portal
Resolved! How to revert to the old Create New Change request interceptor?
Hello, We are a brand new instance implemented on Quebec and we are seeing that the Create New Change request interceptor page was updated in Quebec. How can we change the interceptor back to the old view? Here's what we see today: Here is what we w...
Resolved! Request item table not visible in flow designer
Hi, I'm unable to see "sc_req_item" table in flow designer.
Change the State of Incident to “In Progress” when user updates work notes
Change the State of Incident to “In Progress” when user updates work notes
Resolved! set dynamic short description for catalog task.
Hello, I need help to set the catalog task short description dynamically my workflow is attached to more than one catalog item so whatever i set in the short description is getting set for all ,so how i can make it dynamically . The catalog task sho...
Resolved! How can I prevent Change Request from closing until all Change Tasks are complete?
I need a way to prevent the Request for Change from being closed until all Change Tasks (Ctasks) have been closed. The valid state(s) for change tasks being complete are (state =3 (closed complete), 4 (closed incomplete) or 7(closed skipped) otherw...
Resolved! How to write client controller and server script ?
Hello, I'm a novice when it comes to building widgets. Instead of using catalog client script and script include, I have a requirement that we write our logic in widget (using client controller and server script) I've already written the logic, and i...
Resolved! Showing related list based on condition
Hi Community, I have a requirement and i am unable to configure this. I need to show related list only if a Manufacturer(column-datatype choice) has value "DELL", then show only Dell Records in 'CMDB DELL' related list. Otherwise, no need to show ...
Creation of email notification with approve & reject button
Hi All, I have a requirement as below- I have a catalog item to which a workflow is attached. On the catalog item form there is a variable(type- select box) which has options as A,B,C,D,E. Also the workflow has configured in such a way that for eg- w...
Fetch Value of Lookup select box?
I have requirement to fetch the variable value which is of Lookup select box. The variable is declared as: Now as we see its Lookup field value is Sysid rather than country so if i write a client script as follow: Can anyone help me in how...
