UI Page for Survey Introduction?

JP-ODU
Tera Guru

We've frequently gotten feedback that the Survey Introduction (image attached) doesn't display the name of the incident prominently enough. Yes, the incident # and short description *are* indeed there, but end users somehow don't see them. I'd like to make the text larger, maybe bold... but I can't seem to find where to do so. The Survey Master controls the "Help us improve by taking our short satisfaction survey related to your recent incident," but I see no means to manipulate the reference to the incident description.

The Survey Designer seems to just relate to the questions, not the Introduction.

Surveys>View Surveys has an Introduction tab, but the customization text doesn't include the reference to the incident number or description.

I found the UI Page assessment_take2, but that controls survey questions, not the Intro page... anyone know what I'm looking for?

Thanks!

1 ACCEPTED SOLUTION

Manish Vinayak1
Tera Guru

Hello,

From the screenshot it seems like you are using Portal View for your surveys. So, you should check the portal pages "take_survey" and "public_survey" depending on the type of survey you are triggering (you can check the page name in the URL of the survey it will be specified as "id" of the page). 

You will see that it uses "take_survey" widget which renders the survey in the portal view.

If you want to change styling / increase the font size of the incident number and the short description, you can do that by adding CSS to the take_survey or public_survey page. Identify the selector for those elements (ID / Class / any other selector) and write CSS which modifies the styling for those elements; hence it won't involve any coding change or modifying any OOB logic.

Hope this helps!

Cheers,

Manish

View solution in original post

1 REPLY 1

Manish Vinayak1
Tera Guru

Hello,

From the screenshot it seems like you are using Portal View for your surveys. So, you should check the portal pages "take_survey" and "public_survey" depending on the type of survey you are triggering (you can check the page name in the URL of the survey it will be specified as "id" of the page). 

You will see that it uses "take_survey" widget which renders the survey in the portal view.

If you want to change styling / increase the font size of the incident number and the short description, you can do that by adding CSS to the take_survey or public_survey page. Identify the selector for those elements (ID / Class / any other selector) and write CSS which modifies the styling for those elements; hence it won't involve any coding change or modifying any OOB logic.

Hope this helps!

Cheers,

Manish