Hi , I created 2 fields on workplace task which is similar like incident task. So, there is 1 record producer which is basically responsible for creating workplace case.Variables selected while submitting record producer are visible under Workplace c...
how to define just one week without weekend between to variable type Date in catalog
In my requirement, flow designer were created for the catalog item. Now, the Assigned to field is populated with the name of the person that provided the approval. I tried with the script for assigned to field. But, not working as expected.
Hi, I have Work Notes / comments on the Notes form section, but if I remove from the Form section, the Compose section is removed too. I only want these fields on the Compose section, but I can't seem to achieve that.
Hey, is it possible to remove the worknote field just from the Catalog task section in the Details tab (1), but not from the Compose tab (2) in the Service Operations Workspace? If I want to configure the form layout and remove the field there, it w...
We are calling an UI page dialog window from OnSubmit client script. After clicking on Ok from that pop up, the Unauthorized field should set to true for a change request. But Once we click on Ok, we are getting 'Leave Site' alert Pop up. Please let ...
Hi,I can't able to access the Content Management System(CMS) from navigation how to access the same.
Hello All,I have a catalog item where it creates 5 catalog tasks in it based on the path variable.Path Variable :Fast Track : Value - 1Full Track : Value - 2Tasks based on the short description :Task 1 : Initial AssessmentTask 2 : GAO ReviewTask 3...
Hi,What is the major differences b/w Catalog item and Record Producer provide me with real time example.Please help me out with real time example. Thanks,
Hello, I got an observation as nearly 2364 entries as " Reports assigned to nonexistent group/User" , i checking i see the most of the user are moved out of organisation, what is the easy way to remove these users and ensure the correctness, Regard...
Hi All, I am using onChange catalog client script on Var1. However, clearValue for Var2 is not working onChange.Below is the Script. Kindly help. g_form.clearValue('Var2');g_form.clearOptions('Var2');if (newValue == '1' || newValue == '2') {g_form.ad...
Actually in the present instance , if the schedule dates are within 2 days from created date then change type is considered as emergency, if the schedule dates are more than 2 days of created date then it is considered as a normal change. Now i want ...
Hi All, Need help for the below. In custom table we have a company and department reference fields. Here whenever user selects the company like for example user select the company of ACME Japan then I want to show Department records which are associ...
Good Morning, I have created a custom table within my instance that has two fields, category and subcategory. Subcategory requires a dependency on the category field. I just want to make sure I am correct with the info I have found. This is not po...
