Hello, I have a very simple UI policy on a catalog item: if value of A = No , then show field B and make it mandatory (and reverse if false). It works fine in ESS, but not in Service Portal. Thanks in advance for any feedback.
I know that this is not the case here but I had a UI Policy where the field should not be mandatory nor visible depending on another field's value, on desktop it worked fine but on Service Portal that field was always mandatory - turns out that in my case the field was checked as mandatory on its dictionary, unchecking it solved it.
