Unable to access Standard Change template in ATF Servicenow?

Ijaazops
Kilo Expert

I am trying to the access the Standard change template created in Change Management . But once i select the Standard from the Change Management screen. I need to access the form with preloaded values and Pre approved ones

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1 ACCEPTED SOLUTION

Ijaazops
Kilo Expert

Hi Mark,

 

I was able to load the template by using a custom step configuration as suggested in the post below.

https://community.servicenow.com/community?id=community_question&sys_id=b9868725db1cdbc01dcaf3231f9619fb.

 

Thanks

Ijaaz

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5 REPLIES 5

Mark Stanger
Giga Sage

There's no way to do this directly because ATF doesn't yet support that type of interaction.  The only thing you could do would be to open a form with a particular view, then populate the fields (or use a server script to generate the change request the same way).  This would allow you to simulate those initial steps before continuing on with your test.

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Hi Mark,

How do i generate the field values to the form since they are in readonly mode in the Templates

Generating the record with a server record generation step would work regardless.  You should also be able to set the field values with the regular 'form' activities.