Unable to create checklist. Error: Template is not a valid JSON Object

[paulchicago5]

Hello. We currently have four different Checklists we use. We have not created a new one in some time. I tried to create a Checklist recently and am now receiving the following errors:

* Template is not a valid JSON Object

* Invalid insert

Would appreciate any help. Would like to use Checklist as opposed to Incident Tasks.

Thanks

[ccajohnson]

Please let us know the steps you used to create the checklist. If you can provide screenshots too it would be helpful in trying to reproduce the error.

[paulchicago5]

[vkachineni]

Can you try putting a valid JSON in the template

{"item1":"item1Value","item2":"item2Value","item3":"item3Value"}

[paulchicago5]

Not sure what that means. Can you please explain how that would be done? Please keep in mind, it worked before so what would cause it to stop working?