Unable to create record in table

Sivaprasath
Tera Contributor

Hi All,

 

User having a required role for record creation in custom table, but unable to create because the fields are in read only. Only able to create while having admin role.

But user able to edit or delete the existing record 

 

There is no field level ACL or any business rule and its a custom table. Please help and let me know that I missed any thing to check.

 

Thanks

Sivaprasath

3 REPLIES 3

Robert H
Mega Sage

Hello @Sivaprasath ,

 

Is there a Create ACL for tablename.* ? If so, does the user match the requirements of this ACL?

 

Regards,

Robert

No, Only we have ACL's for table level

Ankur Bawiskar
Tera Patron
Tera Patron

@Sivaprasath 

user is not able to see the New button?

Does user have table.None WRITE ACL and if any table.* write ACL is created? user should pass both

Did you check which ACL is blocking using access analyzer?

Access Analyzer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader