Unable to create record in table
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05-01-2025 11:37 AM
Hi All,
User having a required role for record creation in custom table, but unable to create because the fields are in read only. Only able to create while having admin role.
But user able to edit or delete the existing record
There is no field level ACL or any business rule and its a custom table. Please help and let me know that I missed any thing to check.
Thanks
Sivaprasath
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05-01-2025 11:43 AM
Hello @Sivaprasath ,
Is there a Create ACL for tablename.* ? If so, does the user match the requirements of this ACL?
Regards,
Robert
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05-01-2025 01:04 PM
No, Only we have ACL's for table level
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05-01-2025 10:48 PM
user is not able to see the New button?
Does user have table.None WRITE ACL and if any table.* write ACL is created? user should pass both
Did you check which ACL is blocking using access analyzer?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader