Unable to edit the cost center refence field in consumable table on consumed state.
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yesterday
Hi Team,
I’m facing an issue where the Cost Center Reference field in the Consumable table becomes non-editable once the state is set to Consumed. This field is editable in the development environment but not in production.
Additionally, when an asset is retired and then reassigned to a user, the Cost Center field does not retain the value—it gets cleared instead of being saved.
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3 hours ago
Things to check
-> field level WRITE ACL
-> client script or UI policy
-> any before business rule is clearing the value
-> any flow is clearing the value
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader