unable to get hyperlink in outlook using flow

pilli vinya
Tera Contributor

2 hours ago

Hi Team,

 

could you please help me on this. iam creating a change bridge line.

but with href is also not able to get.

here is the script in flow

var content = {
contentType: "HTML",
content:
"<html><body>" +
"<p><b>Change Number:</b> " + fd_data.trigger.current.number + "</p>" +
"<p><b>Short Description:</b> " + fd_data.trigger.current.short_description + "</p>" +
"<p><b>Planned Start Date:</b> " + fd_data.trigger.current.start_date + "</p>" +
"<p><b>Planned End Date:</b> " + fd_data.trigger.current.end_date + "</p>" +
"</body></html>"
};

return content;

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2 REPLIES 2

Lakshmi888888
Tera Expert

11m ago

In ServiceNow HTML content, you need to wrap the change number in an <a> tag and construct the record URL.Example below:
 
var content = {
contentType: "HTML",
content:
"<html><body>" +
"<p><b>Change Number:</b> " +
"change_request.do?sys_id=" +
fd_data.trigger.current.sys_id + "'>" +
fd_data.trigger.current.number +
"</a></p>" +
 
"<p><b>Short Description:</b> " +
fd_data.trigger.current.short_description + "</p>" +
 
"<p><b>Planned Start Date:</b> " +
fd_data.trigger.current.start_date + "</p>" +
 
"<p><b>Planned End Date:</b> " +
fd_data.trigger.current.end_date + "</p>" +
 
"</body></html>"
};
 
return content;

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Ankur Bawiskar
Tera Patron

7m ago

@pilli vinya 

where in flow you are using this?

share some screenshots

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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