unable to get hyperlink in outlook using flow

pilli vinya · 3 weeks ago

Hi Team,

could you please help me on this. iam creating a change bridge line.

but with href is also not able to get.

here is the script in flow

var content = {
contentType: "HTML",
content:
"<html><body>" +
"Change Number: " + fd_data.trigger.current.number + "" +
"Short Description: " + fd_data.trigger.current.short_description + "" +
"Planned Start Date: " + fd_data.trigger.current.start_date + "" +
"Planned End Date: " + fd_data.trigger.current.end_date + "" +
"</body></html>"
};

return content;

Lakshmi888888 · 3 weeks ago

In ServiceNow HTML content, you need to wrap the change number in an <a> tag and construct the record URL.Example below:

var content = {

contentType: "HTML",

content:

"<html><body>" +

"Change Number: " +

"change_request.do?sys_id=" +

fd_data.trigger.current.sys_id + "'>" +

fd_data.trigger.current.number +

"</a>" +

"Short Description: " +

fd_data.trigger.current.short_description + "" +

"Planned Start Date: " +

fd_data.trigger.current.start_date + "" +

"Planned End Date: " +

fd_data.trigger.current.end_date + "" +

"</body></html>"

};

return content;

Please mark this response as Helpful or Correct if it helped.

pilli vinya · 3 weeks ago

@Lakshmi888888 by using above script Change Number: change_request.do?sys_id=sysid'>number it is displaying like this

Lakshmi888888 · 3 weeks ago

That was actually an example. Could you please share your latest code?

Please mark this response as Helpful or Correct if it helped.

Ankur Bawiskar · 3 weeks ago

@pilli vinya

where in flow you are using this?

share some screenshots

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader