How do I embed an image in an Outlook Actionable Message Satisfaction Survey email?

[Kevin Parker]

I have recently stumbled upon the Outlook Actionable Messages and worked through the instructions on how to set this up for our Satisfaction Survey. What I have been unable to work out is how to get some branding in the message?

I can see the image appear on the survey definition screen.

And have added it in the source code like this:

 But it doesn't appear on the survey email.

What am I doing wrong? We are on the Vancouver release.

[Kishor O]

@Kevin Parker Use a notification template and embed the image in it.

Thanks

Kishor Otepadpu

[Kevin Parker]

Thanks Kishor.

We have the image on the original survey notification, but this is overwritten by the Actionable Message. Are you referring to this or something different?

[Elias Beylouny]

I have the same problem, is there any solution provided?

thanks

Elias

[Kevin Parker]

Hi Elias,

I have logged this with SNOW Support so I will keep you posted. I keep getting referred to the same KBs that don't really explain what steps are required. Why is it never easy with SNOW!?! The answer is always just out of reach!