Unable to remove the Section from incident form.

[Sanjay Bagri1]

Hi Folks,

Please could you suggest me how to remove these below screen sections. I have tried to remove from Form Design as well as Form Section Module with Default view. But unable to remove .

Thanks in advance.

[Ravi Peddineni]

@Sanjay Bagri 

• Navigate to System UI > Form Sections module
• Filter record with table as Incident (incident)
• Delete the unwanted sections.

[Sanjay Bagri1]

I did it but no luck to find label in incident table,

[Muhammad Khan]

Hi Sanjay,

Go through the following knowledge article. Make sure to watch a video at the bottom of this article;

Configure form layout displays 'label' as section name - Support and Troubleshooting (servicenow.com...

Above article will resolve your query but in case, if it could not(which I don't think so), then there is another solution which might relate to your problem;

Strange "label" form section - Developer Community - Question - ServiceNow Community

Hopefully these solutions will resolve your query.

[Sanjay Bagri1]

Hi MK,

Thanks for your response .

I haven't done any things its automatically removed after some time and now looks good.