Unable to schedule an Appointment in Walk-up Queue

[Jonathan6]

Hi,

I am new to ServiceNow. I am currently facing a problem in Walk-Up experience.

I am unable to schedule an appointment in Walk-Up experience. After selecting an date, it shows error.

My appointment booking configuration task table is Work Order (default) and

Appointment booking service availability table is Work Order Task

Record Producer table name is Work Order

Pls let me know what goes wrong here and what have i done wrong? Pls help a poor guy here. Been trying for few days now. 

Thanks in advance!

[Rohit Kaintura]

Hi,

I am also having the same issue. Did you got any solution?

[leo48]

Hi check this URL link: https://docs.servicenow.com/bundle/paris-it-service-management/page/product/walk-up-experience/task/create-rp-walkup-appointment.html

Make sure you have add the variable sets : 

1. Select and add the following variable sets to the record producer using the add button: sn_appointment_variable_set and sn_walkup_variable_set.

[Indira Panneers]

Hi Jonathan,

Is it working fine?

My issue is I couldn't even select the date when I click the date field it shows empty, Any advise here