Unable to set field 'comments' to value "Test ATF". Field comments is not editable

[Srinivas K]

Hi All,

I am having 1 test step to update comments when Re-open incident UI Action is clicked. Step number 6 is getting failed.

Unable to set field 'comments' to value "Test ATF". Field comments is not editable , this failure message is appearing.

Kindly guide what changes are required

[Srinivas K]

Hi @Ankur Bawiskar   I was able to achieve updating value in comments field by keeping None in the assert type in the test step : Click UI Action.

But, I want to validate the reopen count is 1 as the record is reopened. But the reopen count field is not on the form. Could you please guide how to validate the field that is not on the form.