Unable to set Read/Write Permissions in Variable Editor

[DBrown]

Background:

Company policy states that all variable inputs must be Read-Only in the RITM record.

Normal Solution:

In Variable editor, set Permission for Write to 'admin' role or similar

Issue:

As an admin, I am unable to modify the Read or Write Permissions for any variable in the variable editor.  When I attempt to move a role from the "Available" options to the "Selected" box, nothing moves.  I am able to modify the Create Permissions. 

Question:

What could be preventing me from modifying these permissions, even as an admin?  I've checked business rules and ACLs, but we have almost 10k ACLs, so I may have missed something.

See attached screenshot.

[Brian Lancaster]

I'm not sure why this is happening but I have seen problem in the past using write roles.  You may be better off using an OnLoad client script on the sc_req_item table to make the variable editor read only.

function onLoad() {
	//Type appropriate comment here, and begin script below
	
	
	var variables = document.getElementById("variable_map").querySelectorAll("item");
	
	for(var i = 0; i < variables.length; i++) {
		var variable = variables[i].getAttribute("qname");
		g_form.setReadOnly("variables."+ variable, true);
	}
	
}

[DBrown]

Hi Brian,

That's very helpful for most cases.  Unfortunately, I'm not sure if would be viable for mine; I'll look at implementing it, but I have quite a few instances outside of that one table where one or more variables might need to be edited.

Has anyone else experienced this issue?

[Brian Lancaster]

Actually I am seeing this issue also.  I wonder if it is a bug in London.

[Brian Lancaster]

Also the place to check for ACLs with these field would be on the item_option_new table.  See if there is anything specific to the write roles field that does not have admin override checked.  OOB there should not be any such ACLs.