Resolved! How to make the date field default to the current date?
How can i default the date field to the current date and also they cant select past dates? Catalog item.
Forum Posts
Resolved! Adding Email Client to Toggle Bar on Project Form
Our PMO group would like to have the ability to send an email within the project form capturing the appropriate work notes I have this ability turned on for Change, Problem and Incident and when I did the same dictionary action for Project, it shows ...
Resolved! Evaluator: com.glide.script.RhinoEcmaError: "event" is not defined.
for below script we are getting error like below.Evaluator: com.glide.script.RhinoEcmaError: "event" is not defined. var gr = new GlideRecord("sys_user");gr.addQuery("sys_id", event.parm1);//this line not working//gr.addQuery("sys_id", "3883f4c073012...
Saying "414 Request-URI Too Large" Servicenow UI page. How to resolve this?
I am getting "414 Request-URI Too Large" when I lookup the reference icon.How to resolve this. Please suggest me proper solutions for that. Below I am giving the code. In query(uomQuery) I am passing the sys_ids. As these parameters are passed via Gl...
Resolved! Work notes are not populated on the Form while transforming data
Hi, I am importing data from london to madrid by transform map.All the data is imported properly except Work notes. Issue is on the tables list view I can able to see work notes data but when I open the record then the work notes field is empty.
Knowledge article in incident form not getting attached
Hello, In the incident form when I search for knowledge article and try to attach that article in incident form it's not getting attached. When I try to click on attach on that article, the attach ui action botton not working Can someone please help...
Resolved! Prevent Change requester from approving their own Changes.
Hi Community,Using Helsinki - helsinki-03-16-2016__patch7-11-02-2016Following a recent audit I need to prevent any Requester being able to Approve their own Change Requests.I have read a couple of articles similar to my situation but they have been s...
Restrict the copy change ui action on change form
We are in need the "Copy change" Ui action to be restricted only to normal and standard changes form. It means on the emergency type change form users should not be able to see the copy change ui action.How can we achieve this
Resolved! Service request report
I just got assigned with an urgent task of creating a report regarding service requests. Problem is that my skills considering report creating are close to non-existing and going through all the documentation for reporting and now learning courses w...
Resolved! validate entered email is exists in ServiceNow or not?
I have created email field on service portal and user manually entering an email so which need to check whether the provided email id is exists in snow or not? if it is exists we need to clear the value. I have written client script and script inclu...
Unable to create Record Producer
Hi All, When tried to create a RC I'm getting the error as below.This is a wrong configuration for Record ProducerInvalid insertAt least one of flow, workflow or execution plan should be filled. Otherwise, when order is placed, then even on approving...
Unparseable date error after flow execution
Hello Everyone After the flow execution we got some errors in logs like Unparseable date error. The error like this : Unparseable date: "32.00": java.text.ParseException: Unparseable date: "32.00": java.base/java.text.DateFormat.parse(DateFormat.java...
How to copy attachments from incident to problem
When we are trying to create problem from incident, the attachments are not copying / getting duplicate vice versa. When: on Update Condition: Problem is not Empty function executeRule(current, previous /*null when async*/) { var gr = new GlideReco...
Variables added at a column in a report are not visible for end-user (not ITIL)
Hi team,I've a report that display all specific variables for one specific service catalog item, i can see all the columns because i've an ITIL role, so i see all the variables in my report.However, when i share this report inside a dashbord with an ...
Search source are not working in portal
Hi, 1. I have created New Search Sources in the service portal --> portals -> Service Portal. 2. In the related list under search sources I click on New 3. I filled the form (search page template field is auto-populated with code) 4. In the Data sour...