Unallocated Licenses.

[anshulgupta]

Hi i am working on software asset management. i want to know the concept of un-allocated license. I know the basic that those licenses which are not allocated those are un-allocated license.

But my question is that in software license form from which field we allocate the license ?

Waiting for response.

[sonali_panda · Accepted solution]

Hi Anshul,

In the Rights you can mention the total number of licenses for a particular product.

And in User entitlements, you can mention the names of those who are using the licenses.

So basically if rights are 100 , user entitled to use should be 100 and not more.

There is a buisness rule which makes this check.

Apart from this if you create a counter for this and run it , you can get to know details like -

Entitled in use: Number of people who have been allocated a license and installed the software. (Note: The software licenses entitled to users/assets, data matches and present in software installation table).

Entitled not in use: Number of people who have been allocated a license but did not install the software. (Note: The software licenses are entitled to users/workstation, but do not show in the software installation table)

Not entitled: Number of people using an unauthorized copy of the software. (Note: When the software licenses do not have the same 'installed on' data entered in asset/user entitlement tab as in the software installation table for the same model)

Not allocated: Number of licenses not assigned. (Ex- If a software model has 3 licenses and only one of them have asset or user entitlement filled and the other two licenses has no data entered into asset/user entitlement tab, Not allocated will show 2) .

Thanks Sonali

[anshulgupta]

Hi Sonali,

Thank you for your response,

i have one model in which i have one license

in that license,

i provide the value of Rights field 3. In device entitlement i added two device and in User entitlement i assigned one user.

now pls elaborate these four points.

Entitled in use, Entitled not in use, Not entitled, Not allocated

[anshulgupta]

in term of this e.g.

[sonali_panda]

Hi Anshul,

The process of a software counter is as follows -

1. The Model should have a License Type entered.

2.   Create Licenses and link it to the software model.

3. Check whether the discovery model is linked to the software model.

4.Check whether discovery models show assets with software licenses installed on them.

5.Check if User and Asset Entitlements are created from the software license for the specific software model.

6.Create the software counter for the software model.

So basically   Entitled in use, Entitled not in use, Not entitled, Not allocated comes from whether they are in software installations under discovery or not. If they are discovered and present in software installations table and have count as 2

Entitled in use - 2 (2 ppl are entitled to use and u hav assigned to 3)

Not entitled - 1

Not allocated - 0

Try one round end to end flow and you will get to know the counter functionality.

You can even take help from wiki

http://wiki.servicenow.com/index.php?title=Using_Software_Discovery_Models#gsc.tab=0

http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation#Creati...

Thanks

sonali