Update child case with parent case details

Vamshi Krishna2
Tera Contributor

Hi, 

whenever the Case is created, On the case form if the parent field consists of the case number then the child case should have the same values as the parent ticket.

VamshiKrishna2_0-1672929745991.png

 

I tried using the business rule but it is not worked with the below script.

Business rule 

VamshiKrishna2_1-1672929803760.png

VamshiKrishna2_2-1672929948786.png

 

Thank you.

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