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Update demand Record producer so users just see message

mborkowski
Tera Contributor

Hello All

I have a request from Client when users navigate to the existing demand Record Producer/intake they are provided an informational message letting them know this is closed til 2026 jan.

What is the best way to accomplish this?

create on load client script to show alert and navigate them back to home page? how can I create this?

 

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@mborkowski 

yes you can use onLoad catalog client script and Script Include

Show info message and take them back to portal home

Another best way -> don't show that record producer until 2026 Jan, use User Criteria and advanced script, then add this in "Available For" related list

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader