Update form field with catalog item variable input - Flow Designer

[depa]

Hi everyone,

I try to update the short description with the variable input (variable name is reason) from the req item via flow.

I added a scripted part for the short_description field on the case form, here is my code:

var shortDesc = current.short_description + '\n-\n' + request.sc_req_item.variables.reason;
return shortDesc;

As result i get the "fd-scripted" in the case form short description.

Where is my error? Thanks for help.

[Andrew Albury-D · Accepted solution]

Hi Depa,

You don't even need to use script to accomplish this! Here's an example:

You can use the "Update Record" step, and drag in the existing Short Description, and then add the Variable from the "Get Variables" step to the same field!

Hope that's helped,

Andrew