Update set batching
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2018 09:50 PM
Hi All,
I am trying to batch my update sets however when I select the parent in the child update set, nothing happens. It finds the parent, but it doesn't complete the batch. Anyone run into this issue?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2018 09:53 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2018 09:58 PM
Hi,
Please go through below link once it will definetely help you to resolve your issue:
https://docs.servicenow.com/bundle/london-application-development/page/build/system-update-sets/hier-update-sets/concept/us-hier-overview.html
NOTE: Mark correct or helpful if it helps you.
Warm Regards,
Raj patel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2018 10:26 PM
Hello,
You need to first tag the parent on all child update sets. Once your changes are finished, Mark the parent update set as complete. You will then see a form link for Exporting the batch into XML. Click on this and it would export the entire updates in batch. Go to your target instance and then retrieve it like a normal XML update set. Once retrieved you should open the parent update set, preview it and then commit the batch.
Thanks!