Hi, Once attachment is attached to the attachement section in workspace how email has sent to notify the user. Can anyone help on this, It will be helpfull. Thanks!
Trying to develop a user criteria for users with OIT company AND u_employee_type = Full Time/Staff checkCondition();function checkCondition(){var user = new GlideRecord('sys_user');user.get(gs.getUserID());if (user.u_employee_type=='Full Time/Staff'...
we have contextual search enabled on our Service Portal "report an issue" incident record producer. Is there something OOB that will track/measure incident deflection. we would like to know how many users went to the record producer (in service porta...
Hi All, I have a requirement to upload SLA's along with their conditions into ServiceNow. We have all data in EXCEL sheets.What is the way to import from excel? If yes , please specify the steps to achieve this. Thanks in advance,Amulya P
Hi , I am working on creating a catalog item , I want to auto populate the email address field and manager field based on "Requested for" field. How can we achieve this. Any help would be appreciated. Thanks,Karuna.
Hi All, I am trying to fetch all the email ID's from an API Response for multiple users. 'data.parseMemberList1' gives me email id of 1st member in the response. How can I fetch/ store all the email id's of users from the response. 'validateddominoMe...
How to Copy/Paste image in work notes or Additional Comments or how to add a Icon to add Image in Banner, beside Attachment Icon
Hi All, I am creating one Ui Action . When the user click on the button it should redirect to the some Kb article and i am fetching the KB latest published kb article but when i clicked on the button its not working .Please find the script below ...
Hello all, I am interested in setting four reference fields to ReadOnly on the incident table while in list view. The INC records need to be in state = closed for the reference fields to be ReadOnly. Finally, two roles can still change the refer...
Hi All, I have created a glideajax to send data from client to script include, so the field is on the form: - ABC.So I am sending sys_id in string form and sending this data to client side, the data is coming but how to set this list in reference fie...
Hi all, I have to make tasks trigger depending on the checkbox selected. If the "Net ID" is selected, tasks need to go to teams "ABC" and "LMN" and if "Name" is selected, the task needs to go to teams "LMN" and "XYZ", however when I am selecting bot...
Getting the error while doing REST call from azure. org.apache.commons.httpclient.HttpException: DEF length 104 object truncated by 79 Can anyone please suggest me the issue why this is causing?
I'm at a loss. I have created a Business Rule - Event trigger - Notification to occur when the Change moves from the Implement state to Review state. No matter what I do, the actual email is never sent, not even created. The business rule runs cor...
Hello Community, I have an ask to limit the time between two date variables, temp_date and temp_limit. The ask is that no more than 60 days be allowed to be selected on the catalog item (temp_date). I have the below client script however it is still ...
