Update set batching

paradise611
Mega Expert

Hi All,

I am trying to batch my update sets however when I select the parent in the child update set, nothing happens. It finds the parent, but it doesn't complete the batch. Anyone run into this issue?

3 REPLIES 3

Raj68
Mega Guru

Hi,

 

Please go through below link once it will definetely help you to resolve your issue:

 

https://docs.servicenow.com/bundle/london-application-development/page/build/system-update-sets/hier-update-sets/concept/us-hier-overview.html

 

NOTE: Mark correct or helpful if it helps you.

 

Warm Regards,

Raj patel

 

Alikutty A
Tera Sage

Hello,

You need to first tag the parent on all child update sets. Once your changes are finished, Mark the parent update set as complete. You will then see a form link for Exporting the batch into XML. Click on this and it would export the entire updates in batch. Go to your target instance and then retrieve it like a normal XML update set. Once retrieved you should open the parent update set, preview it and then commit the batch.

Thanks!