Update the short description on SCTASK
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-28-2024 07:01 PM
All,
I have a requirement to update the SCTASK short description.
I have a field called "Request Type" which has three dropdown options to choose from - 1. Request new vendor 2. Modify existing Vendor 3. Terminate existing vendor.
When any one is selected, the short description should be "Vendor Remote Access: New/Modify/Terminate" for (Vendor name).
This is working fine. However, the option "Modify existing vendor" has multiple checkboxes.
When Modify is selected, I need to get the short description as Vendor Remote Access: [Modify -Type of Modification(s)] for Vendor.
How can this be achieved?
Thanks,
Mallika
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2024 12:12 PM
You can use a script something like the below:
var checkboxArr = [ 'checkbox_variable_1', 'checkbox_variable_2', 'checkbox_variable_3', 'checkbox_variable_4']; //replace with your varaible names
var selectedAccess = [];
for(var i = 0 ; i < checkboxArr.length; i ++)
{
if( current.variables[checkboxArr[i]] == 'true' )
{
selectedAccess.push( current.variables[checkboxArr[i]].getLabel());
}
}
if(selectedAccess.length > 0)
{
current.setValue('short_description', 'Vendor Remote Access: ' + selectedAccess.join(',') + " for Vendor");
}
Note this is just an example, you will need to adjust it.