How to open and update a Catalog Task using ATF

[BrunoPer]

I'm looking to run a full E2E ATF in one of my Service Requests, but I seem not to be able to locate the relevant Catalog Tasks (under RITM and REQ). Ideally, I should
1) locate this unique SCTASK;
2)assign it to a user and an assignment group;
3)write a note
4)update the status so it gets completed

These are my test steps so far:

Best Regards

[Sardash]

@BrunoPer  -

Please follow below steps -

1. Please add 'Record Validation' Step after Step no 8. Give reference of 'Step no 7' under 'Record' field on Record Validation step (Table should be Requested Item)

2. On Step 9, condition is added wrong. Please add condition - 'Request' is 'Step no 5'

3. Please add 'Record Validation' Step after Step no 9. Give reference of previous step under 'Record' field on Record Validation step (Table should be Catalog Task)

4. On Step 10 , condition is added wrong. Give reference of previous step under 'Record' field 

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[Ankur Bawiskar]

@BrunoPer 

your step is failing to open sc_task Record

Did you check the user you are impersonating has correct role to view sc_task?

how about testing with admin role?

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[BrunoPer]

Hello Ankur, I think this was not the case. Thanks for your help anyway!

[Hemanth M1]

Hi @BrunoPer ,

You need to use the ID from step number 9 in step number 10 (something like: open sc_task where request_item is the ID from step number 9).

It seems you are using the sc_request ID to fetch the sc_task record.

Hope this helps!