Updating Record Producer error message 'This is a wrong configuration for Record Producer'

[Tracey Wilmot]

Hi,

We are trying to update a Record Producer to Active = FALSE but getting an error message 'This is a wrong configuration for Record Producer'.

Does anyone know why this would be?

Thanks so much
Tracey

[BALAJI40]

Hi,

Thank you for the update and glad that your issue got resolved.

Please mark my response as correct if my answer is helpful.

[Yash Mittal]

Can you help me with the link where I can set these variables default value  or any screenshot:

no_cart_v2

no_delivery_time_v2

no_quantity_v2

[Tracey Wilmot]

Hi Yash,

I managed to check the values by opening the Record Producer, right-clicking on the header bar and selecting 'Show XML'.  

You can then search for the variables.  In this example, no_delivery_time_v2 is set to true, which is causing the issue.

You can update the variables, by exporting the XML, updating to false and then reimporting.  I would recommend doing this in an update set.

Hope that helps!

Tracey

[GD11]

Hi @Tracey Wilmot  @BALAJI40 @Yash Mittal  all values are false for my record producer still I am unable to copy the record producer, I need to create duplicate record producer but getting below error, any help would be appreciated.

'This is a wrong configuration for Record Producer'

[Jay45]

We had the same issue, but none of the documentation or answers helped us. I discovered that this field method on the sc_cat_item had a default setting. I removed the default and it fixed our error.

We had no issues in this reference all was set correctly.

The 'Validate Portal Settings' business rules reviews several values from the record producer to determine if the configuration is correct. If the request_method is defined, or if any of the following are true, the insert will be aborted:

no_cart_v2

no_delivery_time_v2

no_quantity_v2

But in the Validate Portal Settings business rule there is a column request method, make sure to double check that if can't solve issue.