User cannot assign group on reference field

[Samuel Moya cam]

When trying to assign a group with a specific user this user cannot assign any group, and reciving the next message
"Part of the query on sys_user_group has been ignored because of insufficient access for 'query_match' operation on sys_user_group.active"

Check the access, the user can see the sys_user_group, but not the active field and don´t know what role to give or what ACL to check

[Ankur Bawiskar]

@Samuel Moya cam 

so you are trying to assign case to some group and when you click the lookup icon that error is coming?

are you checking this as admin?

[Samuel Moya cam]

No I am checking that as a user with the roles of CSM and a ITIL user

[Ankur Bawiskar]

@Samuel Moya cam 

seems the user you are using doesn't have read access to active field on sys_user_group table

If you test with admin then this error won't come

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Does this user have CSM specific role?

[Samuel Moya cam]

Yes, but the reference field is from the table "task"