Using a 'quantity' variable on items - needing this value to be in the cart

[Jason Stephens]

I am using a variable called 'quantity' on all of my catalog items. I would like this value to be used from the point of "add to cart" or "order now" being clicked when an item is being ordered. I have successfully created a catalog client script to update the final value, but I would like the user to always see the value they have entered. At this point, the new value is not seen until "Submit Order" is clicked on the cart page and I get to the order status page. I can't help to think that I'm not the only one with this issue since the OOB quantity only goes to 5.

Thanks for any help.

Jason

[Chris_Hann]

Jason,

I would try to use the quantity for this, rather than a separate variable, there are two things you could do here:

1. The Easy Way: If you want to allow the user to select more than 5 in the quantity field, add additional choice values to

   
   sc_cart_item.quantity

2. The Not So Easy Way: If you need to allow for extremely large quantities, the select box is probably not the best option, you can use a custom cart to capture the quantity using a text input instead. This will need to be built out in Jelly.

Let me know if you need to use the second option, I'll see if I can put something together to get you started.

[Jason Stephens]

Thank you! The large quantities are my issue. We have a print department, and they need quantities up to whatever - I've seen up to 10k on one order. This is the main reason why we decided to use a custom quantity field, but we didn't realize at the time that the end users were seeing the quantity from the select box (usually 1 since they weren't even using it). We just introduced ESS last month, so the quantities not matching is now becoming an issue because people are not positive that they entered the correct quantity when they see '1'.

Thank you very much for the help.

Jason

[Chris_Hann]

I've attached an Update Set containing two new UI Macros:

1. 
   u_catalog_cart_text_field_quantity

   - The complete cart, including both the top pricing section and the bottom section with the buttons (Based on

   
   catalog_cart_default

   ).

2. 
   u_sc_cart_main_text_field_quantity

   - The top section of the cart, containing the price, quantity, subtotal and estimated delivery time (Based on

   
   sc_cart_main

   )

You can use the new Cart (once the Update Set has been applied) by selecting

u_catalog_cart_text_field_quantity

in the Cart field of the relevant Catalog Item/s. You can rename this to whatever you like, however it's considered good practice to leave the

u_

prefix on the name to prevent collisions with UI Macros provided by ServiceNow development.

Please Note: The UI Macros are provided as is, by loading them into your instance, you are taking on the responsibility of maintaining them in the event that they affected by future System Upgrades.

[Jason Stephens]

Unless I'm missing something, This gets me the same result. I've attached screenshots to better explain what I see/need. "Quantity Ordered" pic is my input into the variable. "Cart Quantity" is what I see as the quantity before checking out, and "Order Status Quantity" is what I see when checking out. I need the cart quantity to be what I input into the variable, or (if possible) the old quantity field is a text field that I can type into. Also, my math is not correct on the Order Status" pic. I ordered 50 at .04 each. Hopefully these pics explain better.

Thanks again for the help on this.

Jason