Hi Team,In ServiceNow university learning am doing, on-demand Course >Virtual Agent Implementation (Xanadu). in that > Create A Virtual agent Topic, am not able to complete it during validation getting Failed, I followed the lab guide also. Getting a...
this is my instance dev201572.servicenow team please help in resetting mfa setup
Hi, I have a multi-row variable set where each row has a checkbox. It's possible to have multiple checkboxes selected (for example, 5 rows with 5 checkboxes selected). How can I make sure that, when the form is submitted, no more than one checkbox ...
Hi,We have a plan to migrate Zendesk to ServiceNow and I have never done from scratch, so please provide some inputs like what all I need to consider while implementing. Currently ZenDesk using these features and need to implement the same in ServicE...
I am building a catalog item that includes a multi-user variable of type 'requested_for'. The checkbox 'enable_also_request_for' is enabled for this variable. There is a a catalog client script (onChange) that clears the value of requested_for when a...
Hi Community Members,If anyone having reference document to integrate OIM TO ServiceNow
What is Popular WildCards in ServiceNow ??
Hi everyone,Could someone please help me understand the typical roles and access levels for Requesters, Fulfillers, and Business Stakeholders in the ITSM module of ServiceNow?I’d like to know what each of these user types can generally do — for examp...
Hi everyone, I have a requirement where, once the first Catalog Task (SCTask) is closed, the end user should be prompted to upload three mandatory attachments (for example: PAN, Aadhaar, and ID Proof) directly on the ESC portal. After the user up...
Hi Experts,I am currently working on configuring bidirectional integration using the JIRA spoke and have encountered the following issues:I am unable to use the "Update Issue" action in JIRA Spoke, as the additional fields are grayed out.Whenever I u...
If you have the Impersonate role, what type of User are you not able to Impersonate? 1) Extended Security Admin 2) Security Desk Users 3) Special Agents 4) Government Customers 5) Security Incident Response Users
Hi all, It is not clear to me how Base value, Percentage improvement, Target value work. I found that Base value is "Base value of the success measurement method when the target is set.":- Is it shown automatically? Because it is not in my case (e.g....
Hi , I have configured Datadog to servicenow integration following this document https://docs.datadoghq.com/integrations/servicenow/?tab=itomitsmintegration I am able to get incidents from data dog pushed into servicenow ,but as per document State c...
Hi all, It's clear that CIM does not manage costs and resources for initiatives and if it is needed, then the initiative itself has to be converted into a demand. Anyway, initiative tasks are assigned to do some work (e.g. create new articles to redu...
Hello Everyone, I am currently doing "IT Service Management (ITSM) Implementation On Demand" in now learning.I'm unable to implement a few stories. Can anyone share dumps for these lab stories so that i can really learn and implement?
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