Using RITM variables in workflow

[Joe Taylor]

I have an catalog item with various variables.

Two of them are pulldowns of people in specific user groups.

Let's call the first pulldown variable:  user1   (user1 is in a group called "FirstGroup")

Let's call the second pulldown variable user2.  (user2 is in a group called "SecondGroup")

I want to make "user1" my approver in the workflow.

After the approval step, I want to create an SCTASK and assign it to Group "SecondGroup" and also specifically to "user2".

What's the best way to do this in my workflow?

[SanjivMeher]

In the Approval-User activity in workflow, use answer = current.variables.user1.

To set assignment in Task, Use a Create Catalog Task activity and use following script

var grp = new GlideRecord('sys_user_group');

grp.addQuery('user',current.variables.user2);

grp.query();

if (grp.next())

{

task.assignment_group = grp.group;

}

[Subhanand]

You can use "current.variables.FirstGroup" in the approval group activity

Wwhich will trigger the approval likewise for the task

[Joe Taylor]

Hi Sanjiv,

Neither of these scripts worked for me.

My actual user1 variable name is "hrbp".

First of all, the approval is for a single user, not a group.

So I  tried answer.push(current.variables.hrbp);

This didn't work, so I tried an experiment to explictly assign this to someone:

answer.push('b8fab8231ba60810afa40dc8cd4bcbdd');

This didn't work either.

For the task, my actual Group name is "HRD Group" and the user variable is "hrd".

task.assignment_group = 'HRD Group';
task.assigned_to = 'current.variables.hrd';

This didn't assign the task to the group nor the user.

[Mike Patel]

If you want to add user as approver then you need to add below in script section of approval user activity.

answer = [];
answer.push('b8fab8231ba60810afa40dc8cd4bcbdd');

to assign task, you need to do below

task.setDisplayValue('assignment_group', 'HRD Group');
task.assigned_to = current.variables.hrd;