Variable Attribute? Subcategories on the incident form

[Andrew Meza]

Hello Community,

I am implementing subcategories for my incident records. I got all the dependencies mapped and it all works great but only on the backend.

On the actual incident form itself I want the 'subcategory' field to only display choices based on the 'category' field.

For example: When category = application, I want subcategory values to only show a list of the application options. Same for when category = database/network.hardware/etc.

Am I missing a variable attribute to completing this task? At the moment it is showing me ALL of the options regardless of the dependent_value on the sys_choice table.

[Sujatha V M · Accepted solution]

@Andrew Meza  Please find the below reference qualifier syntax used for your requirement, 

Category: 

Subcategory: 

Note: Use the variable name as per your configuration to  be invoked. 

Results: 

Database category : 

Hardware category:

[Andrew Meza]

This worked great! Thank you!!