VBT | Prevent Deletion of Lane

Milind1 · ‎07-23-2025

Hi,

Is it possible to restrict access of members of Task Boards so that "Delete" function can not be performed by everyone rather by only restricted members?

Few lanes has been deleted by members accidently and we want to restrict the delete lane option for few users

Thanks

Hi,Is it possible to restrict access of members of Task Boards so that "Delete" function can not be performed by everyone rather by only restricted members?Few lanes has been deleted by members accidently and we want to restrict the delete lane option for few users Thanks

Dr Atul G- LNG · ‎07-23-2025

Hi @Milind1

What type of VTB is it — freeform or task-based?

https://www.servicenow.com/community/performance-analytics-forum/how-to-remove-lane-in-visual-task-b...

https://www.servicenow.com/community/developer-forum/task-board-lane-field-can-field-be-removed-or-l...

In Visual Task Boards (VTBs), lanes cannot be deleted in the traditional sense.

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J Siva · ‎07-23-2025

Hi @Milind1

You need to modify the existing delete ACL on the table vtb_lane.

As per OOB ACL, user with snc_role and access to the VTB can delete the lanes.

Regards,

Siva