View Responses in Rows [Surveys]

[Kamva]

Hi guys,

I have created a survey for our organization, now I am viewing the participants' responses, however, I don't have a related link View Responses in Rows as I have seen from our previous surveys. Can you guys please assist, I need that link?

[spike]

I don't know if you solved this but I was trying to do the same thing. This link explained why it wasn't there:

Survey responses in a database view (servicenow.com)

But then it did lead me to think, if I create a survey with less than 5 questions, it'll create a database view that I'll be able to go and look at. So I did, and it did. 

That database view showed me how to structure one for my survey. I just copied the structure it used and the columns it added and voila! I had my own database view I could report on.

(The database view was called u_metric_[sys_id].)

Hope this helps.