Hi,
I activated a OOB virtual agent topic 'open IT Ticket', but i am facing this weird issue that, when i am searching with few of the Keywords in chat it's not showing the topic. For example there is a key word 'issue' for 'open IT Ticket' topic but when i search with this keyword in the chat bot it says 'Sorry, we couldn't find any matching topics'
Is any one facing the same issue, any suggestions will be appreciated.
